• Please DO NOT ask Meta-Questions in the chat!

  • Meta-questions are questions that imply other questions and make the conversation longer, which reduces productivity.

    For example:

    — “Can I ask you a question?”

    — “Hi, are you here?”

    — “Hey bro”

    bad way

  • Why is this bad?

    They waste time! Both yours and the people trying to help you. In chat, people type slower than they speak.
    Instead of being polite, you make the other person wait while you formulate your question, which reduces productivity.

  • Just get to the point right away in one message!

    When you ask your question right away, it allows for asynchronous interaction.
    If the person is unavailable, they can still answer your question later, instead of seeing your “Hello” and not knowing what happened.

  • Example:

    good way